When the salesman left my house, I felt well informed about the product I purchased. Greg is a no pressure salesperson, and is very easy to deal with. Andy the service technician was very willing and able to answer any questions I had when he installed the garage door. Your company was very willing to reschedule my appointment when my street was under construction. I have absolutely no concerns. I am well pleased with the product I purchased and the service I received. Liz T. - Depew, NY